Grand Exotica Hospitality

Privacy Policy

Welcome to Grand Exotica Hospitality. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

1.1 Personal Information

When you interact with our website or services, we may collect the following personal information:

  • Name
  • Email Address
  • Phone Number
  • Postal Address
  • Payment Details (Credit Card Information, Billing Address)
  • Travel Preferences and Special Requests

1.2 Non-Personal Information

We also collect non-personal information automatically, including:

  • IP Address
  • Browser Type
  • Operating System
  • Pages Visited and Duration of Visit

2. How We Use Your Information

2.1 Providing Services

We use your information to:

  • Book Travel Arrangements (Flights, Hotels, Tours)
  • Communicate with You regarding your bookings and inquiries
  • Enhance Customer Experience by personalizing your travel recommendations and offers

2.2 Improving Our Services

We analyze non-personal information to:

  • Enhance Website Functionality
  • Improve User Experience
  • Monitor Website Traffic and Usage Patterns

2.3 Marketing and Promotions

With your consent, we may use your information to:

  • Send Promotional Offers and Newsletters
  • Inform You about Special Deals and Discounts

3. Sharing Your Information

3.1 Service Providers

We may share your information with third-party service providers who assist us in:

  • Booking Travel Arrangements
  • Processing Payments
  • Providing Customer Support

These providers are obligated to keep your information confidential and secure.

3.2 Legal Requirements

We may disclose your information if required by law or to protect our rights, property, and safety, or those of our customers and others.

4. Data Security

We implement a variety of security measures to protect your personal information:

  • Encryption of sensitive data during transmission
  • Secure Servers to store your information
  • Access Controls to limit data access to authorized personnel only

Despite these measures, no data transmission over the Internet or storage system is completely secure. We cannot guarantee absolute security.

5. Your Choices

5.1 Access and Correction

You have the right to access and correct your personal information. You can:

  • Update Your Profile on our website
  • Contact Us to request changes to your information

5.2 Opting Out

You may opt out of receiving promotional communications from us by:

  • Unsubscribing from our emails
  • Contacting Us directly to opt out of marketing

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance Website Functionality
  • Analyze Usage Patterns
  • Personalize Your Experience

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received information from a child, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

Address: B-705, Wall Street 1, Ellisbridge, Ahmedabad, Gujarat, 380006

Thank you for choosing Grand Exotica Hospitality. We value your trust and are committed to safeguarding your privacy.

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